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WhatsApp Business Platform

INTRODUCING

WhatsApp Business Platform

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A platform to help your business achieve its customer communication goals, including higher conversion rates, better customer experience, lower costs, and higher customer satisfaction.

Telin as Meta WhatsApp Telecom BSP to deliver WhatsApp Business features such as WhatsApp Business API, green tick, send broadcast messages of marketing campaigns, alert & notification, Authentication (OTP), and rich conversational.

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Values for You

  • WhatsApp is everywhere

    More than 175 million users globally send a message to a WhatsApp Business app or WhatsApp Business API account each day.

  • Intuitively conversational

    In a channel that invites dialogue, get closer to your customers with two-way conversations that deliver the intimacy of a phone call at the scale of email and SMS.

  • Engaging features to help drive richer interactions

    Go beyond the limitations of text and email with fully featured messaging to create consistently richer and more delightful experiences that help drive business outcomes across the customer journey.

  • Quality by design

    WhatsApp helps businesses focus on high-quality conversations. The API has built-in user feedback controls. This helps ensure that engagement stays high over time.

  • Automate and scale

    Use a flexible platform to deliver consistent, personalized customer experiences at scale.

Benefits

  • Verified WhatsApp Business Account

  • WhatsApp Push Marketing

  • Notifications/Utility

  • WhatsApp for Authentication/OTP

  • Conversations on WhatsApp

  • Integrate to chatbot

Use Cases

Customer Service & Support

Increased customer satisfaction through faster response times, richer interactions, and proactive outreach. Reduced operational costs with automated tasks and improved agent efficiency.

Marketing & Engagement

Increased conversion rates through personalized offers and interactive engagement. Improved brand loyalty and customer relationships with more personal interactions. Enhanced customer insights through campaign analytics.

Order Tracking & Delivery

Improved customer satisfaction and reduced anxiety through transparency and proactive updates. Increased operational efficiency with automated notifications and reduced customer inquiries.

Mobile Payments & Financial Services

Increased financial inclusion and access to mobile banking for customers. Enhanced user convenience and security with in-app transactions. New revenue streams for businesses through secure mobile payments.

Internal Communication & Collaboration

Improved internal communication and team productivity through faster information exchange and streamlined workflows. Increased employee engagement and satisfaction with a more mobile and collaborative work environment.

Telin NeuAPIX Catalog

Explore the latest innovations with Telin NeuAPIX! Click the link below to download our comprehensive catalog.

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