Advanced AI Conversational Omni-channel

INTRODUCING

Advanced AI Conversational Omni-channel

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NeuAPIX leveraging the power of AI and human intelligence. A combination of both of them is realized by designing a robust chatbot or voicebot on a simple no-code bot NLP (Natural Language Processing) builder and seamlessly bringing the human into the system as needed, through personalized workflows across channels ready 24/7.

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Values for You

  • The Power of AI and Human Intelligence.

    Unlock the potential of seamless, automated engagement with your customers across SMS, Voice broadcast, and WhatsApp Business. NeuAPIX combines the precision of AI with human intellect, ensuring a personalized and efficient communication experience.

  • AI-Enhanced Omni-Channel Communication

    Elevate your business interactions to new heights with NeuAPIX, where AI and human intelligence converge. Our platform not only automates routine tasks but intelligently escalates complex queries to human agents, providing a comprehensive and responsive omnichannel communication strategy.

  • Unlock Insights with NLU

    Gain a competitive edge by understanding your customers on a deeper level through Natural Language Understanding (NLU). NeuAPIX enables you to connect with customers using sentiment recognition, comprehend inquiries in any language, and provide real-time solutions, automating query resolutions across all communication channels.

Benefits

  • Enhanced user experience

  • Increased efficiency and productivity

  • Reduced costs

  • Data-driven insights

Use Cases

Customer Service Automation

Increased customer satisfaction through instant support, and reduced operational costs by resolving basic queries without human intervention

Personalized Shopping Assistant

Increased sales conversion rates, personalized shopping experiences that foster customer loyalty, and valuable data insights for better product targeting and marketing strategies.

Streamlined Healthcare Access

Improved patient access to healthcare, reduced workload on medical staff, and enhanced patient-physician communication for better health outcomes.

Proactive Employee Support

Increased employee productivity and satisfaction, improved access to critical information, and streamlined internal processes for a more efficient workplace.

Multilingual Communication and Education

Improved communication and collaboration across diverse teams, wider access to educational resources for people of all backgrounds.

Telin NeuAPIX Catalog

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