Accelerate and transform your business through our complete offerings. Access our innovative connectivity, cloud, security, and other solutions supported by our vast global infrastructure.
Our IPLC Service provides customers with dedicated pure Layer-1 international data bandwidth for delivering real-time and mission-critical applications including data, voice and video.
Ensuring service levels, our network has numerous circuit bearers and diverse Point of Presences (PoPs) in key countries and cities enabling us to reroute traffic and avoid any single point of failure. We also offer cross-border connections for every network topology and bandwidth need.
Telin IPLC delivers private, secure and reliable point-to-point connectivity with greater scalability. Our high capacity data network services solutions, based on TDM or IP Ethernet, are flexible, simple, effective with QoS standards.
With TELIN IPLC, you'll enjoy:
An Exclusive, Secure & Dedicated Network
High-quality and reliable point-to-point private connections on our fibre optic network, dedicated for your exclusive use.
Guaranteed Security & Speed
Perfect for mission-critical applications with high security and availability, for example financial institutions and technology-based companies.
Scalable Bandwidth for Cost-Effectiveness
Competitive pricing, low deployment cost and fixed monthly tariffs that can be scaled either in STM-1 to STM-64 increments for IPLC, or in increments of 1 Mbps, 10Mbps, 1Gbps and 10Gbps for IEPL.
Operate with confidence anywhere in the world. IPLC / IEPL's versatile architecture seamlessly delivers data, voice and video across prominent cable networks, and can also connect to major data centers in Indonesia, Singapore, Hong Kong, Japan and the United States.
Our 24-hour Network Management Team ensures that IPLC / IEPL Service runs smoothly round-the-clock every day.
Telin offer diversity via major cable networks including BSCS, TIS, SMW4, SMW5, AAG, APCN-2, C2C, JUS, TGN-IA, UNITY and SJC and newer cable systems like SEA-US and IGG.
Our global IP-VPN (Internet Protocol Virtual Private Network) services enable remote users to seamlessly and securely connect over a public internet connection to their main network, using MPLS technology to increase security and prioritize its traffic. This communication network allows your Organization's network to be securely accessed by other branches or individual users working remotely.
Service level management : up to 99.5% end-to-end circuit availability. We can also accommodate special availability requests, with maximum jitter of 55ms and latency of 55ms
Premium Connection with 3 Classes of Service (CoS)
Interactive, Gold, Silver. Each has different latency, packet delivery, and jitter
IPv4 and IPv6 ready (dual stack)
Multicast feature over a Layer 3 VPN. The IP multicast is used to stream video, voice, and data to an MPLS VPN network core
Voice over IP (VoIP)
A VoIP VPN combines Voice over IP and Virtual Private Network technologies to offer secure voice delivery
A comprehensive security product able to perform multiple security functions within one single system: network firewalling in layer 3
24/7 monitoring of end-to-end VPN service sing network management tools, supported by the world class Telin WHOCC
National and International Network Coverage
The Telin IP-VPN can support multi-site and global organizations with network coverage across Asia, EMEA and the Americas
When user groups are segregated logically but utilize the same physical access points, bandwidth is dynamically divided between multiple VPNs, enabling scalability and expansion
Bandwidth Availability - 1 Mbps - 1,000 Mbps bandwidth granularity in increments of:
More bandwidth options are available, subject to feasibility.
Our service can cover, but not limited to:
Access high-definition TV services, faster mobile communications and internet applications with Telin Satellite Services. Our services are powered by the new Telkom Merah Putih satellite, which is equipped with 24 C-band, twelve extended C-band, and 10 Ku-band transponders. The C-band payload will cover Indonesia and Southeast Asia, while the extended C-band payload will cover both Indonesia and part of Malaysia.
Our satellite services, using Telkom-3S satellite capabilities, deliver high quality IP broadband and Direct-To-Home (DTH) services within Indonesia and beyond, helping to eliminate the digital divide and improve the quality of our end users'Â experience.
Telin Satellite Services offers extensive coverage in the following countries:
Telin Cloud Exchange Service is a cloud service solution that connects your premises to the nearest AWS (Amazon Web service), Allibabacloud, and Google Cloud colocation point, using a dedicated 1GB / 10Gbit Ethernet fiber-optic cable.
Using MPLS (Multiprotocol Label Switching), we can quickly and easily install a secure, high performance private connection from AWS, Alibabacloud, and Google Cloud to your data centre, offices, and / or colocation environment.
Fast, Consistent, and Secure Connection
Send data much faster between routers by using MPLS, a virtual private network that makes connections faster, more efficient, and secure.
Compatible with all AWS / Alibabacloud/ Google Cloud Services
Telin Cloud Exchange services is compatible with all AWS / Alibabacloud / Google Cloud services ranging from Amazon Simple Storage Service (Amazon S3), Elastic Compute Cloud (Amazon EC2), and Amazon Virtual Private Cloud (Amazon VPC).
Establish a direct private virtual interface from your on-premise network to Amazon VPC. This high bandwidth connection between your network and your VPCs allow you to run multiple virtual interfaces while maintaining network isolation.
Our bandwidth can be easily scaled to suit your needs. Telin Cloud Exchange offers connections of 1 Gbps, 10 Gbps, and multiple connections for more capacity through a fast provisioning process. Instead of establishing a VPN connection to your Amazon VPC, utilize our solution to avoid unsupported data transfer rates above 4 Gbps.
Multiple Cloud Region
From your premises, access multiple AWS Direct connections through more than 80 Telin Point of Presence (PoP) around the globe.
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At Telin, we are committed to provide the highest level of data centre solutions to our customers in the region. Supported by our proprietary self-owned submarine cable network, our comprehensive colocation services are designed to be flexible, modular, seamless and scalable in order to meet your business needs.
We offer options of data centre locations in Singapore, Hong Kong, Timor Leste, and Indonesia. Altogether we operate more than 19 Tier II to Tier IV Data Centres, all of which are connected to our Global Internet Network supported by seamless submarine cable connectivity and more.
We stay update of the latest trends and technological innovations so that we can constantly improve our products and services and create new solutions that better meet your needs.
Secure & Robust
Supported by our self-owned submarine cable network, with some 18 international standard Data Centres under our operations, you can be assured that our data centres are highly secure and robust.
We anticipate future scenarios and share knowledge with you, so you can prepare today for what's to come in the future.
Indonesia ( 14 Locations ):
See more at neucentrix.co.id
Singapore (3 Locations): Telin-1 Changi, Telin-2 Tai Seng, Telin-3 Jurong
See more at www.telin.sg
Hong Kong (1 location): NeuCentrIX HK1 iTech Tower
See more at neucentrix.hk
Timor Leste (1 location)
See more at telkomcel.tl
Business continuity and data recovery
Our Content Delivery & Security Solution operate on our globally distributed platform of servers, ensuring a better & secure end user internet experience for your business.
Our CDN gives you:
Widest Coverage in Indonesia
Our CDS server are connected to IP addresses ASN17974 and ASN7713, which are owned by our group company Telkom. Together, these IP addresses reach more than 70% of all internet users in Indonesia.
Can be Bundled with Other Telkom Group Solutions
Our CDS services can be bundled together with services from other Telkom Group companies, delivering better customer experience and value proposition for you.
24x7 Local Support
We provide round-the-clock support, unlike most CDN players in Indonesia. As a result, customers can expect to have a better post sales experience with us.
Multi CDS, Multi Solution
Telin has partnered with several leading CDS providers in order to variety of solutions based on customer request.
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Improve Your Website/Application Performance of
CDS can improve content response time by caching static content in servers that are located closer to end users.
CDS server are deployed and distributed globally, allowing servers to load balance. Under this approach, if some servers are congested or overloaded, other servers can share the load thus maintaining availability.
Capacity on Demand
Our CDS network is able to adjust and accommodate to demand, maintaining your enterprise's server availability during peak times.
Securing Content to End User
Security solution are built in Content Delivery capacity of CDS Server. Each traffic going through CDS Server will be inspected and filtered if it shows undesired anomaly.
Our customers only have to invest in enough servers to handle their dynamic content, since static content can be cached our distributed global server network.
Adaptive Media Delivery
Media Live Streaming Service
Video on Demand Service
Basic Web Acceleration
Our CDN Web Performance services are designed to enable users to more rapidly access your content by moving your static website content to our servers, where the content is cached for quick response. Static content can thus be accessed by end users from the closest server, shortening delivery time, while dynamic content continues to be delivered directly from origin. Content caching and revalidation will be done automatically based on end user request.
Our Live Streaming solutions are intended for customers who need to optimize their audio or video streaming to handle wide coverage with high viewer expectations. Our solutions help avoid performance issues due buffering, and also help to mitigate downtime during peak traffic due our CDS capacity-on-demand capabilities.
Our Video On Demand service operates on a similar principle as our CDN Web Performance. Your video content will be cached by our server network, allowing viewers to access content from the closest server for faster response time.
Our Network Protection solutions help keep your network safe from cyber-attacks meant to cause downtime.
Normally, a DDos attack will quickly overwhelm unprotected server Infrastructure.
During a DDoS attack, our security solutions will absorb the attack, preventing your servers from overloading.
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Using Telin's Short Message Service (SMS) texting service, you can send secure text messages to mobile phones all over the world. Within Indonesia, our sister company Telkomsel also happens to be the main single gateway for international SMS.
A one-way message produced by an application (such as an advertising message) that is sent to a mobile subscriber.
A text message is sent from a mobile user to an application, for example for competitions and voting campaigns.
Two-way messaging between two mobile phone users.
NeuAPIX is a leading open source Communication Platform as a Service (CPaaS) provider. Our cloud-based platform supports omni-channel customer experiences including use of Voice, Video, Public Cloud and Hybrid Cloud for both localized and regionalized applications.
Our CPaaS platform allows organizations of any size to use integrated real-time communications applications at a fraction of its usual cost and complexity. Whether you are a service provider or an enterprise organization, the NeuAPIX CPaaS platform lets you quickly add real-time communications features (Voice and SMS) to your applications without needing to build complex telecom infrastructure and interfaces. These features allow you to conduct marketing campaigns, handle P2P communications, and run similar services as needed.
You don't need to be an expert
With NeuAPIX, there's no need for you to keep on top of the different telco components, integration requirements and communications protocols required for your service to run. Simply leave it to us to keep it running optimally backed by our existing telco capabilities and our 24/7 cloud service.
Leverage full-stack CPaaS power
NeuAPIX is currently the only full-stack CPaaS platform that provides robust open-source software based on telco components. A pioneer in this space, CPaaS pioneer, NeuAPIX has leveraged Telin and our parent company Telkom's extensive telco expertise and resources to create easy-to-use APIs that make telco services readily accessible to service providers and enterprises. We also offer white labeling capabilities, including customer domain, supporting you to go-to-market with our CPaaS solutions under your own brand.
Bring your own carrier (BYOC)
Use your own Voice and SMS infrastructure and connect it with NeuAPIX in just minutes to become a CPaaS provider yourself.
Engage with end users better
NeuAPIX offers a variety of options for customer engagement that allow you interact far better than Interactive Voice Response (IVR) methods. The result? Greater B2B and B2C customer engagement, lower costs and increased revenues potential.
Better communication at lower cost
With voice and messaging as part of its core offerings, NeuAPIX can help both service providers and enterprise businesses to significantly reduce communication costs.
Benefit from Voice and SMS services tailored to your needs
NeuAPIX robust REST APIs lets you build and customize Voice and SMS services that satisfy your own business and customer demand. An intuitive Visual Designer makes it possible to create unified communication applications within minutes.
Scale as you grow
Because your services are hosted on the Cloud you can scale as you grow - no need to build extra costly infrastructure.
More information about NeuAPIX please visit www.neuapix.com/product
Telin aims to offer a robust, real-time Communication Platform as a Service to carriers and service providers. Telin offers a non-competitive, open source solution designed to help our partners compete in a market which has thus far been dominated by handful of CPaaS providers.
Our flexible business model allows customer to sign on for connectivity and middleware/applications separately, allowing service provider/carriers to upsell their services on top of NeuApix's platform.
Our PaaS pricing model is based on a pay per unit model with a monthly minimum commitment. These API layer tools can also be white-labeled for resale, with the option to deploy the software on the Telin cloud, another cloud partner of choice, or on your premises. In the case of hybrid scenarios, we can provide custom pricing as needed.
Telin NeuAPIX offers all telco capabilities (real time voice/video/messaging) in a single platform:
Our open source architecture allows you to use your carrier of choice (Bring Your Own Carrier). As a result, using our dedicated cloud solution fronted by a Visual Designer, you can enhance your existing network infrastructure with new applications for enhanced customer experience in a matter of minutes.
Our drag and drop Visual Designer toolkit allows you quickly and easily build engaging new voice enabled experiences for your customers including recording voice, storing calls, creating and managing conferencing services, handling text-to-speech and integrating speech recognition, all of which can help to drive revenue.
Quickly enable business SMS workflows for your customers by leveraging NeuApix to reuse existing numbers and SMS UC-enabled clients, resulting in improved communications with your existing clients.
The Telin Sponsored Data platform is a marketing campaign management platform which enables you to attract targeted customers, engage with them, and reward them with mobile data. You can sponsor their data usage, allowing users to access your mobile app without consuming any of their mobile data allowance.
By removing the data cost barrier to mobile app usage through data sponsoring, brands and organizations around the world have seen a multiplier effect on user engagement and loyalty. Sponsored Data has evolved into an essential customer engagement mechanism, delivering sharp increases in click-thru rates and in-app daily active usage and conversion.
Simple and Secure Integration
Campaign Management and Analytics
Spark Engagement, Incentivize Action, Foster Loyalty
Whatever your marketing objective – be it new subscribers, visibility on social media, or rewarding repeat purchases – our Sponsored Data feature can deliver measurable results as reward. The rewards can be packaged in MBs added to a customer’s account, or delivered as time-based rewards, for example unlimited access for a limited period of time.
Cost Effective and Measurable
The Telin campaign management platform is tailored to your business objectives, offering comprehensive, real-time analytics to track, measure, and evaluate performance. Campaigns allow for precise user targeting, budgeting, and validation of engagement/consumption of promotional content.
Plug ‘n’ Play with Flexibility
Campaigns are run using a single, global API that can be deployed across multiple carriers and countries. Campaigns allow for robust user experience customizations, meaning your message is both impactful and on-brand. The Sponsored Data themselves are brand-agnostic, meaning they can be used with any app or content. Customers ultimately feel rewarded for visiting and engaging.
Once you sign onto the Telin campaign management platform, we will create a single, global API that you can customize to your end users. You can then:
Our Mobile Virtual Network Enabler (MVNE) service is a solution provides network infrastructure and related mobile services for MVNO. Our MVNE platform enables MVNO to roll out services faster in the market while incurring lower investment, as back end elements such as administration, billing, business subsystem, operation support system, operation and provisioning can be easily outsourced to our carrier grade platform.
OSS (Operation Support Systems)
Our OSS supports high quality calling, messaging, browsing, video and apps performance
Tailored Service Management
Provides operators with tools for managing services and personalizing products
24/7 customer support centers
BSS (Business Support Systems)
Flexible Product and Service Creation
Our BSS are designed to proactively help you explore the products, charge plans and new services available to you
Fully Control Your Account
See your account information and consumption using BSS
Mobile Value Added Service (VAS)
Leverage our advanced technologies to deliver flexible VAS solutions
Our Business Process Outsourcing (BPO) services offer Australian clients 24-hour telemarketing support, backed by the latest technology. We have some 15,000 staff handling 60 million voice and non-voice interactions, operating under strict Business Process Management guidelines with Quality Assurance checks at each point of delivery to ensure your satisfaction.
As part of Telkom Group, Indonesiaâs the largest telecommunications provider and network operator, Telin is a trusted name in the business. To further enhance our offerings at both domestic and global level, we have moreover partnered with a global top 10 cloud security provide.
Customer Interaction Management
Document Management Services
Back Office Process Outsourcing